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View compareShipping & Return policy
At Phasecor – Expert Skincare. Elevated., we prioritize delivering your skincare products safely and on time. Our goal is to make your shopping experience smooth, reliable, and worry-free.
Shipping Policy
Order Processing:
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All orders are processed within 1–2 business days.
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You will receive a confirmation email once your order is successfully shipped.
Shipping Methods & Delivery Time:
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Standard shipping typically takes 3–7 business days within India.
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Expedited shipping options may be available at checkout for faster delivery.
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Delivery timelines may vary depending on location, public holidays, or unforeseen circumstances.
Shipping Charges:
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Shipping costs are calculated at checkout and may vary based on order value and location.
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Free shipping may be available on eligible orders as per promotional offers.
Order Tracking:
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Once your order is shipped, a tracking number will be provided via email.
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You can monitor your shipment status until it reaches your doorstep.
Delivery Issues:
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If your order is delayed, lost, or damaged during transit, please contact us immediately at support@phasecor.com.
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We will work with the courier service to resolve the issue promptly.
Return & Refund Policy
We want you to enjoy your skincare as much as we enjoy creating it. If something goes wrong, we’re here to help.
Eligible Cases for Return or Replacement:
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Received the wrong product
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Order damaged during delivery
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Expired product received
How to Request a Return or Replacement:
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Contact us at support@phasecor.com within 7 days of delivery.
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Our team will review your request and respond within 48 hours.
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Once approved, we will arrange a reverse pickup from your doorstep.
Refund & Replacement Process:
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Returned products are inspected by our team to verify the issue.
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If approved:
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Refunds are processed within 7–10 business days to your original payment method.
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Replacements will be shipped immediately after verification of the returned item.
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Important Notes:
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For hygiene and safety reasons, opened or used products cannot be returned, except in the cases mentioned above.
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Refund timelines may vary slightly depending on your bank or payment provider.
Contact Us:
For any questions or concerns regarding shipping, returns, or refunds, reach out to us at support@phasecor.com.
At Phasecor, we believe in transparency, simplicity, and worry-free skincare, so you can focus on glowing, healthy skin.
